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By Tanmay Das
India is witnessing significant and rapid progress in AI (artificial intelligence) across numerous industries. A recent KPMG study shows that 76% trust in this technology among Indians. The report also points to AI’s transformative force in the country, with 90% of people thinking it’s making things more accessible and effective.
Furthermore, 97% of Indians admitted to using AI at work, and 67% found it crucial for tasks; a significant 78% are concerned about its downsides. Also, 60% have already observed fewer human connections due to AI.
Akhilesh Tuteja, head of technology at KPMG in India, said, “India stands at the cusp of a remarkable AI-powered future. With 90 per cent of Indians expressing approval of AI and 94 per cent anticipating a wide range of benefits, the data reflects a strong sense of optimism about what AI can achieve for the country. This enthusiasm points to current transformation and a hopeful trajectory where AI enhances accessibility, productivity, and innovation across sectors”.
Globally, 58% of employees use AI, with 31% using it weekly or daily. In India, AI adoption is higher, with 93% report companies use it, and 97% intentionally use it at work. However, nearly half of global employees risk security by uploading sensitive data to public platforms. In India, 67% feel its significance at work, and 81% trust AI results without checking.
Globally, 66% trust AI output without checking, leading to errors in 56% of work. In India, misuse is higher: 70% of employees have used AI inappropriately, 73% have made mistakes due to it, and 72% have violated company AI policies.
A key challenge is that 57% globally and 83% in India hide their AI use, presenting it as their own work. Despite this, 83% of Indian companies have AI strategies, offer responsible AI training (86%), and have relevant policies (80%).
While 82% of Indian employees feel that AI boosts efficiency and work quality, leading to more revenue (77%), a significant portion (44%) report increased workload, stress, and pressure.
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